Privacy

Opogo respects your privacy and is committed to protecting your personal data.

Important information and who we are.

Purpose of this privacy notice

  • This privacy notice aims to give you information on how Opogo collects and processes your personal data through your use of this website, including any data you may provide when you sign up to our newsletter, as a member or partner, supply or receive goods or services or take part in a competition.
  • This website is not intended for children.
  • It is important that you read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you.

Controller

  • Opogo is made up of the following group of companies: Opogo Limited (Company Number 11109626) and Digital Network Assembly Limited (Company Number 10884106). Opogo Limited is the controller of this website.
  • We have appointed a data privacy manager responsible for overseeing questions in relation to this privacy notice.

Contact details

  • Full name of legal entity: Opogo Limited and Digital Network Assembly Limited
  • Email address: dataprotection@opogo.com
  • Postal address: 3rd Floor, 85 Great Eastern Street, London, EC2A 3HY
  • Telephone number: 0330 058 6700

Changes to the privacy notice and your duty to inform us of change

  • This version was last updated in May 2025.
  • It is important that the personal data we hold about you is accurate and current.

Third-party links

  • This website may include links to third-party websites. We do not control these websites and are not responsible for their privacy statements.

The data we collect about you

Personal data means any information about an individual from which that person can be identified.

We may collect the following kinds of personal data:

  • Identity Data: first name, last name, username, marital status, date of birth, gender, nationality.
  • Contact Data: residential address, billing address, email address, telephone numbers.
  • Employment and Background Data: CVs, qualifications, previous employment details.
  • Financial Data: bank account and payment processing details.
  • Transaction Data: payment details and services purchased from us.
  • Technical Data: IP address, login data, browser type, operating system.
  • Profile Data: username, interests, survey responses.
  • Usage Data: information about how you use our website.
  • Marketing and Communications Data: preferences in receiving marketing and communication preferences.

How is your personal data collected?

We use different methods to collect data, including:

  • Direct interactions: filling forms or corresponding with us.
  • Automated technologies: collecting Technical Data through cookies and similar technologies.
  • Third parties or publicly available sources: receiving personal data from analytics providers and other sources.

Legal Basis for Processing

We process your personal data where we have a lawful basis to do so under UK GDPR:

  • Consent for specific processing purposes.
  • Contract if processing is necessary for a contract we have with you.
  • Legal obligation for compliance with the law.
  • Legitimate interests for business interests not overridden by rights.

How we use your personal data

We will only use your personal data when the law allows us to in the following circumstances:

  • Provide, manage, and improve our services.
  • Process payments and deliver services or products.
  • Communicate with you about service updates.
  • Deliver personalized content and marketing.
  • Maintain our website and digital security.
Purpose/Activity Type of data Lawful basis for processing
Register you as a new member Identity, Contact Performance of a contract with you
Process and deliver services Identity, Contact, Financial, Transaction Performance of a contract
Manage our relationship with you Identity, Contact, Profile Performance of a contract
Partake in a prize draw Identity, Contact, Profile Necessary for legitimate interests
Administer business and website Identity, Contact, Technical Necessary for legitimate interests
Deliver relevant content Identity, Contact, Profile Necessary for legitimate interests

Marketing

We strive to provide choices regarding personal data uses:

  • Promotional offers from us: we may use your data to provide you with services and offers of interest.
  • Third-party marketing: we require your express consent prior to sharing your data with non-group companies.
  • Opting out: you can ask us or third parties to stop sending marketing messages.

Disclosures of your personal data

We may share your data as outlined:

  • Internal and external third parties as necessary for service provision.
  • Third parties to whom we may sell or transfer business or assets.

International transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place.

Data security

We use encryption, access controls, and regular audits to protect your data.

Data retention periods

We retain personal data only as long as necessary:

  • Candidate Data: 12 months
  • Placed Candidates: 6 years
  • Payroll and Financial Records: 6 years

Your legal rights

Under UK GDPR, you have rights including:

  • Access, Rectification, Erasure, Restriction, and Data Portability.

If you wish to exercise rights, please contact us. You will not usually have to pay a fee for this.